Warranty and Repair

All jewelry items purchase from Alva And Passion can enjoy 12 months basic warranty and repair service (from the date of purchase). However, all glass damage is not covered. The warranty and repair services should be according to the following terms and condition

Warranty Period

Item \ Warranty and Repair Item	Basic Warranty	Other Repair Issues or Out of Warranty Period
Necklace	Available (12 month warranty)	Please send back to our Customer Service for quotation.
Pendant	Available (12 month warranty)
Beaded Bracelet	Available (18 month warranty)

Remarks

*Customer must provide warranty card and official receipt for any warranty.
**The basic warranty is not include all glass breakage.
***Alva And Passion reserves the right of the final decision.

For any further assistance, please contact us or FAQ Corner.