Warranty and Repair
Warranty and Repair
All jewelry items purchase from Alva And Passion can enjoy 12 months basic warranty and repair service (from the date of purchase). However, all glass damage is not covered. The warranty and repair services should be according to the following terms and condition
Category
Warranty Period
| Item \ Warranty and Repair Item | Basic Warranty | Other Repair Issues or Out of Warranty Period |
| Necklace | Available (12 month warranty) |
Please send back to our Customer Service for quotation. |
| Pendant | Available (12 month warranty) |
|
| Beaded Bracelet | Available (18 month warranty) |
Remarks
*Customer must provide warranty card and official receipt for any warranty.
**The basic warranty is not include all glass breakage.
***Alva And Passion reserves the right of the final decision.
For any further assistance, please contact us or FAQ Corner.
