All orders ship by Hong Kong Post with tracking number. Most of orders can be sent out in 2 working days after order confirmation.
Shipping FeeGeneral Shipping
- USD17.50 for order under USD150.00
- FREE SHIPPING for all orders over USD150.00
Customer can choose expedited shipping (USD50.00) to upgrade your shipment to EMS (Express Mail Service).
Delivery Time and Country
|USA||14 to 21 working days||4 to 14 working days|
|UK||14 to 21 working days||4 to 14 working days|
*(only available in Austria, Bulgaria, Belgium, Czech Rep., Denmark, Finland, France, Germany, Greece, Liechtenstein, Netherlands, Norway, Poland, Portugal, Romania, Switzerland, Sweden, Spain, Turkey, Ukraine)
|14 to 21 working days||4 to 14 working days|
|Russian||*Temporary shipping suspension||*Temporary shipping suspension|
|Canada||14 to 18 working days||5 to 14 working days|
|Australia||14 to 21 working days||5 to 14 working days|
|New Zealand||*Temporary shipping suspension||Temporary shipping suspension|
|Turkey||14 to 21 working days||5 to 14 working days|
|India||*Temporary shipping suspension||*Temporary shipping suspension|
|Singapore||12 to 14 working days||4 to 7 working days|
|Malaysia||12 to 14 working days||4 to 7 working days|
|Korea||12 to 14 working days||4 to 7 working days|
|Japan||*Temporary shipping suspension||4 to 14 working days|
|Taiwan||7 to 10 working days||4 to 7 working days|
|Macao||3 to 6 working days||4 to 7 working days|
Country not in our shipping list
If your destination is not on our list, please email us or through Facebook Messenger 24hrs Customer Service Ambassador for further postage fee and details before placing order.
General Delivery Information
- Once your order has shipped, you will receive email confirmation and the parcel tracking number.
- Delivery times are provided as reference. Any address confirmation, custom clearance, public holidays or unexpected reasons may cause delay.
Free Delivery on order over USD80
- The USD3.50 delivery fee will be charged when order below USD80.00
- All order will be delivery by SF Express. It takes one or two working day to the destination. (remote area will take one more working day for delivery.)
Customer can choose one of following delivery methods
- For order spends over USD125.00, it can deliver to both residential and commercial address, SF Station or EF Locker Locations.
- For order spends below USD125.00, is can deliver to commercial address, SF Station or EF Locker Locations.
|Order spending||SF Station||EF Locker||Commercial Area - Delivery||Residential Address - Delivery|
(Extra USD4.00 on site delivery fee required)
- Your order will be sent out in 2 working days once the order confirmed.
- It will take extra one more working to delivery if sending to remote area. For more details Remote Area Coverage. (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)
- We will not send order at weekends and public holiday.
Estimated Delivery Time
From Monday to Friday, your order will be sent out tomorrow afternoon if complete payment before 3pm. For order complete payment after 3pm, your order will be postpone one working day to send out.
The order placed on Saturday, Sunday or Public Holiday will be postpone to next working day for order processing.
Remote Area will take one more working day for delivery (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)