International Shipping

International Shipping

All orders ship by Hong Kong Post with tracking number. Most of orders can be sent out in 2 working days after order confirmation.

Shipping Fee

General Shipping
- USD15.00 for order under USD124.99
- FREE SHIPPING for all orders over USD125.00

    Customer can choose expedited shipping to upgrade your shipment to EMS (Express Mail Service).

    Delivery Time and Country

    Country General Shipping
    Delivery Time
    Expedited Shipping
    Delivery Time
    USA 14 to 21 working days 4 to 14 working days
    UK 14 to 21 working days 4 to 14 working days
    Europe

    *(only available in Austria, Bulgaria, Belgium, Czech Rep., Denmark, Finland, France, Germany, Greece, Liechtenstein, Netherlands, Norway, Poland, Portugal, Romania, Switzerland, Sweden, Spain, Turkey, Ukraine)

    14 to 21 working days 4 to 14 working days
    Russian *Temporary shipping suspension *Temporary shipping suspension
    Canada 14 to 18 working days 5 to 14 working days
    Australia 14 to 21 working days 5 to 14 working days
    New Zealand *Temporary shipping suspension Temporary shipping suspension
    Turkey 14 to 21 working days 5 to 14 working days
    India *Temporary shipping suspension *Temporary shipping suspension
    Singapore 12 to 14 working days 4 to 7 working days
    Malaysia 12 to 14 working days 4 to 7 working days
    Korea 12 to 14 working days 4 to 7 working days
    Japan *Temporary shipping suspension 4 to 14 working days
    Taiwan 7 to 10 working days 4 to 7 working days
    Macao 3 to 6 working days 4 to 7 working days

     

    Country not in our shipping list

    If your destination is not on our list, please email us or through Facebook Messenger 24hrs Customer Service Ambassador for further postage fee and details before placing order.

     


     

    General Delivery Information

    • Once your order has shipped, you will receive email confirmation and the parcel tracking number.
    • Delivery times are provided as reference. Any address confirmation, custom clearance, public holidays or unexpected reasons may cause delay.

     


     

    Local Delivery

    Free Delivery on order over USD80

    • The USD3.50 delivery fee will be charged when order below USD80.00
    • All order will be delivery by SF Express. It takes one or two working day to the destination. (remote area will take one more working day for delivery.)

    Delivery Methods

    Customer can choose one of following delivery methods

    Order spending SF Station EF Locker Commercial Area - Delivery Residential Address - Delivery
    Below USD80 USD3.50
    Delivery Fee
    USD3.50
    Delivery Fee
    USD3.50
    Delivery Fee
    No
    Below USD125 Yes Yes Yes No
    (Extra USD4.00 on site delivery fee required)
    Over USD125 Yes Yes Yes Yes

    Delivery Information

    1. Your order will be sent out in 2 working days once the order confirmed.
    2. It will take extra one more working to delivery if sending to remote area. For more details Remote Area Coverage. (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)
    3. We will not send order at weekends and public holiday.

      Delivery Time

      Estimated Delivery Time

      • From Monday to Friday, your order will be sent out tomorrow afternoon if complete payment before 3pm. For order complete payment after 3pm, your order will be postpone one working day to send out.

      • The order placed on Saturday, Sunday or Public Holiday will be postpone to next working day for order processing.

      • Remote Area will take one more working day for delivery (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)

      More FAQ