1 on 1 replacement

1 on 1 replacement
For who fulfill the following requirements,
- Customer must return the damaged item with official receipt to designed address.
- The replacement is only apply at the same item and one-time offer.
- The replacement period for original price item is 12 months and discounted item is 3 months (from the date of purchase).
1 on 1 replacement | 75% / 50% off replacement |
|
Original price item | Within One year |
Within three years |
Discount or promotional item |
Within Three months |
Within three years |
*Above service is only applicable to art glass jewelry, exclude any glass sculpture or decoration items.
**Alva And Passion reserves the right of final decision.
75% / 50% off replacement
This offer is available for item is already expired, but purchased within 3-years (from the date of purchase).
- For Pendant,
the 75% off discount for one-time replacement at same item which calculated by original price.
- For Pendant with Necklace (except giftbox),
the 50% off discount for one-time replacement at same item which calculated by original price.
*(Above offer is available for all on sale item )