1 on 1 replacement

1 on 1 replacement

Customer is entitled to enjoy 1 on 1 replacement protection for who fulfill the following requirements,

• Customer must return the damaged item with official receipt or warranty card.
• The 1 on 1 replacement is only apply at the same item.
• This 1 on 1 replacement is an one-time offer.
• The replacement period for original price item is 12 months and discounted item is 6 months (from the date of purchase).

	1 on 1 replacement	40% off replacement
Original price item	One year	Three years
On sale item	Six months	Three years

*Above service is only applicable to art glass jewelry, exclude any art glass sculpture items.
**Alva and Passion reserves the right of final decision.

40% off replacement

This offer is available for item purchased within 3-years (from the date of purchase). The 40% off value will be exclude any necklace cost if applicable.
*(Above offer is available for all on sale item )