1 on 1 replacement
Customer is entitled to enjoy 1 on 1 replacement protection for who fulfill the following requirements,
- Customer must return the damaged item with official receipt or warranty card.
- The 1 on 1 replacement is only apply at the same item.
- This 1 on 1 replacement is an one-time offer.
- The replacement period for original price item is 12 months and discounted item is 6 months (from the date of purchase).
|1 on 1 replacement||40% off replacement|
|Original price item||One year||Three years|
|On sale item||Six months||Three years|
*Above service is only applicable to art glass jewelry, exclude any art glass sculpture items.
**Alva and Passion reserves the right of final decision.
40% off replacement
This offer is available for item purchased within 3-years (from the date of purchase). The 40% off value will be exclude any necklace cost if applicable.
*(Above offer is available for all on sale item )