FAQ

Size & Measurement

Most women and men fit for medium size.

Medium size bracelet is designed for both general women's and men's wrist.

Small size bracelet is designed for both general and very thin women’s wrist.

All beaded and leather bracelet come with adjustable chain.

Sure!

You can adjust the length of bracelet by yourself. All our beaded bracelet and leather bracelet design with original adjustable chain (2cm) and tiny clasp which at the end of our bracelet.

We have 2 width options such as 3mm and 4mm (out of stock currently) on cuff bangle bracelet. The inner wrist size of bangle is fixed to 17.2cm and one size only.

Customer can decrease the bangle inner size by adding glass charms. Please refer to following size chart by adding charms.

Yes, 

we have several sizes, styles and width on necklace from 14 inches to 24 inches, from 0.85mm width to 3mm width. Please refer to the necklace size options.

*Nappa Flat Cord and Braided Leather Cord Necklace design with 2-inch adjustable chain at the end of necklace.

Yes, 

we have several sizes, styles and width on necklace from 14 inches to 24 inches, from 0.85mm width to 3mm width. Please refer to the necklace size options.

*Nappa Flat Cord and Braided Leather Cord Necklace design with 2-inch adjustable chain at the end of necklace.

We have many options on necklace width from 0.85mm to 3mm. As well as many chain styles you can choose or upgrade from our necklace options such as box chain, rounded box chain, cable chain and flat cable chain. 

Please refer to the necklace size options.

Yes, please refer to the following photo for comparison.

Product Material

Aventurine glass, based on the original Italian name avventurina (from avventura, "adventure" or "chance"). It is also sometimes called "stellaria" or "sun sitara" (sitara = "star" in Sanskrit) for its starry internal reflections, or "monk's gold" or "monkstone" from folkloric associations with an unnamed monastic order.

Curiously, "aventurine" glass is one of the few synthetic simulants to provide the eponym for the similar natural stones. The mineral name "aventurine" is used for forms of feldspar or quartz with mica inclusions that give a similar glittering appearance; the technical term for this optical phenomenon, "aventurescence", is also derived from the same source.

All our earring components is made of 925 sterling silver. 925 sterling silver is a low sensitive level material and most popular safety material using on earring components.

Tips

If you afraid of earring sensitive issue, best choices for nickel-free, hypoallergenic materials in jewelry are titanium and medical grade plastic. They are both versatile, durable and comfortable to wear.

Explore more earrings

Shipping (Local - Hong Kong)

Yes!

all order spends over HKD1,000 and available for delivery to residential address.

More information as details as follows

For order spentunder HKD1,000,the delivery includes general commercial address,SF StoreandEF Locker.For order spentover HKD1,000,the delivery includes both residential and commercial address,SF StoreandEF Locker.

*Please refer to above SF Store and EF Locker Location. 

For finished payment before 3pm, the parcel can be sent out at the next working day afternoon (12:00). If complete payment after 3pm, the order will be proponed to another working day.

Generally, all parcel will be delivered in 2 working days (earliest time is 1 working day) after the day of sending out. Please noted that:

The remote area will be added extra one working day on delivery. For more details, please refer to the remote area list.

The courtier only delivers parcels from Monday to Friday. Please noted that we won’t send out orders on Saturday, Sunday and all public holiday.

Learn more Local Delivery

Exchange

Yes!

You can exchange for any items of equal value to the original product. Please contact us within 14 days for assistance from the date of purchase.

*we only accept the item exchange on all brand new, unused and no worn item with original label tag on the product.

**all earrings are not available for exchange and return which caused for any hygiene issues.

Learn more: Exchange Policy   

Click here to contact our

24hrs Customer Service Ambassador

No.

All earrings are not available for exchange and return by hygiene issues. You can contact us for further assistance if needed.

Yes! 

You can exchange a larger or smaller size for your bracelet. Please contact us within 14 days for assistance from the date of purchase.

Click here to contact our

24hrs Customer Service Ambassador

Yes!

You can exchange a longer or shorter size for your necklace. Please contact us within 14 days for assistance from the date of purchase.

Click here to contact our

24hrs Customer Service Ambassador