1 on 1 replacement
1 on 1 replacement
Customer is entitled to enjoy 1 on 1 replacement protection for who fulfill the following requirements,
- Customer must return the damaged item with official receipt or warranty card.
- The replacement is only apply at the same item.
- This replacement is one-time offer.
- The replacement period for original price item is 12 months and discounted item is 3 months (from the date of purchase).
1 on 1 replacement | 40% off replacement | |
Original price item | One year | Three years |
On sale or promotional item |
Three months | Three years |
*Above service is only applicable to art glass jewelry, exclude any glass sculpture or decoration items.
**Alva And Passion reserves the right of final decision.
40% off replacement
This offer is available for item is already expired, but purchased within 3-years (from the date of purchase). The 40% off value will be exclude any necklace cost if applicable.
*(Above offer is available for all on sale item )