Alva and Passion is an artistic and charming jewelry brand in designing handmade necklaces, bracelets, pendants and accessories.

Delivery and International Shipping

Local Delivery

Free Delivery on order over USD80

  • The USD3.50 delivery fee will be charged when order belows USD80.00
  • Your order will be sent out tomorrow afternoon if complete payment before 3pm.
  • All order will be delivery by SF Express. It takes one or two working day to the destination. (remote area will take one more working day for delivery.)
  • About Packing
    SF Express


Delivery Methods

Customer can choose one of following delivery methods

Order spending SF Station EF Locker Commercial Area - Delivery Residential Address - Delivery
Below USD80 USD3.50
Delivery Fee
USD3.50
Delivery Fee
USD3.50
Delivery Fee
No
Below USD125 Yes Yes Yes No
(Extra USD4.00 on site delivery fee repired)
Overy USD125 Yes Yes Yes Yes

Delivery Information

  1. Your order will be sent out tomorrow afternoon if complete payment before 3pm. For order complete paymentafter 3pm, your order will be postpone one working day to send out.

  2. It will take extra one more working to delivery if sending to remote area. For more detials Remote Area Coverage.
    (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)

  3. We will not send order at weedends and public hoilday.


Delivery Time

Estimated Delivery Time
Estimated Delivery Time

  • From monday to friday, your order will be sent out tomorrow afternoon if complete payment before 3pm. For order complete paymentafter 3pm, your order will be postpone one working day to send out.
  • The order placed on Saturday, Sunday or Public Hoilday will be postpone to next working day for order processing.
  • Remote Area
    Friendly Reminder Remote Area will take one more working day for delivery (such as Tuen Mun, Yuen Long, North, Tai Po, Sai Kung, Island, Mid-level, etc...)
International Shipping

International Shipping

All orders ship by Hong Kong Post with tracking number and only available to selected countries (please refer to following country shipping table). Most of orders can be sent out in 2 days after order confirmation.



Shipping Fee

All orders ship through 1) Registered Airmail by Hong Kong Post with tracking number or 2) Expedited Shipping (optional upgrade required).

hkpost international airmail

  1. General Shipping
    - USD12.50 for order under USD99.99
    - USD7.50 for order under USD149.99
    - FREE SHIPPING for all orders over USD150.00

  2. Expedited Shipping (optional)
    - Add USD25.0 upgrade to EMS (Express Mail Service)
    PayPal – The safer, easier way to pay online.

Customer can choose expedited shipping to upgrade your shipment to EMS (Express Mail Service) through above [Add to Cart] button.



Delivery Time and Country

Country General Shipping
Delivery Time
Expedited Shipping
Delivery Time
USA 10 to 18 working days 2 to 13 working days
UK 11 to 18 working days 2 to 7 working days
Europe

*(only available in Austria, Bulgaria, Belgium, Czech Rep., Denmark, Finland, France, Germany, Greece, Liechtenstein, Netherlands, Norway, Poland, Portugal, Romania, Switzerland, Sweden, Spain, Turkey, Ukraine)

10 to 18 working days 2 to 11 working days
Russian *Temporary shipping suspension *Temporary shipping suspension
Canada *Temporary shipping suspension 2 to 12 working days
Australia *Temporary shipping suspension *Temporary shipping suspension
New Zealand *Temporary shipping suspension Temporary shipping suspension
Turkey 11 to 18 working days 3 to 8 working days
India 8 to 14 working days 3 to 5 working days
Singapore 10 to 11 working days 2 to 3 working days
Malaysia 10 to 14 working days 2 to 6 working days
Korea *Temporary shipping suspension 2 to 5 working days
Japan *Temporary shipping suspension 1 to 9 working days
Taiwan 6 to 9 working days 1 to 3 working days
Macao 3 to 6 working days 1 to 2 working days

For overseas order, we only provide the service to the above destination. If your destination is not on our list, please contact us before placing order and we can reply you the related postage fee and delivery details.

If you do not receive your order within the timeframe specified in the shipping time table above, please email us as soon as possible so that we can report to courier company and arrange necessary follow-up.


General Delvery Information

  • Most orders are shipped within two working days after payment confirmation.
  • Once your order has shipped, you will receive email confirmation and the parcel tracking number.
  • All orders come packed in our branded boxes, shopping bag with a message card, free of charge.
  • Delivery times are provided as reference. Any address confirmation, custom clearance, public holidays or unexpected reasons may cause delay.

More FAQ

Insured Mail Parcel for International Shipping

Insurance on postage

(Applicable to international shipping only)

Insurance fee is start from USD1.50 for each US$65 of insured value or part thereof. You may choose the insurance service from the additional shipping postage and make a remark of your concern when placing order or making payment.

Total Amount of The Order

Insurance fee
(Available for international orders only.)

Add to Cart

Order under USD65.00
Order under USD130.00
Order under USD195.00
Order under USD260.00
Order under USD325.00
Order under USD390.00
Order under USD455.00

USD1.50
USD3.00
USD4.50
USD6.00
USD7.50
USD9.00
USD10.50

Total amount of order

For other amount of the order and Insurance fee, Contact us for the details.
More details